Our hearts go out to everyone affected by Hurricane Lala. Hawaii State FCU members who have been directly impacted by the storm can visit our Emergency Member Relief Program page for more information on assistance options.

Card Offers

Card Offers Dashboard

Use this dashboard to see your available offers.

FAQs

Do I need a new card? Or do I need to sign up?

No. You’re all set with your current Hawaii State FCU card. This is an enhancement to existing Hawaii State FCU Cards.

How do I know when I have an offer?

Offers will be delivered via email and/or push notifications.

How do I know when I hit a milestone?

You’ll receive a notification when you complete a milestone and earn a reward. You can also check your progress anytime through the program dashboard. Notification will come via email and text messaging from (808) 567-8900.

What kind of rewards can I get?

Rewards vary by campaign and are detailed in each offer. They may include gift cards or other incentives.

Does it cost anything?

There are no fees or charges to enroll in or participate in the program itself. Rewards are earned through qualifying card purchases, which are subject to the card’s standard rates, fees, and terms. The program is an enhancement offer available to  qualified members and cards.

Do all card transactions qualify?

For debit cards, signature-based transactions are generally eligible for rewards but may vary dependent on merchant. PIN-based transactions are ineligible. Your dashboard will track progress on eligible rewards as you spend.

What’s the difference between Signature transactions versus PIN transactions?

  • Signature-authorized transactions: Selecting credit at check out or signs a receipt. 
  • PIN-authorized transactions: Member enters their PIN code to authorize a transaction. Not all PIN transactions may earn rewards.

Can I opt out?

Yes. Members may  unenroll from the program at any time using the unenroll link included in program emails.

Important: You may opt out of receiving text messages only by replying “STOP” or “OPT OUT” to any program text message.

  • Opting out of text messages does not remove you from the program.
  • It only stops future text message communications.

To fully unenroll from the program, you must use the unenroll link in the program email.

How long do I have to complete milestones?

Milestones and offers vary by campaign. Please visit your dashboard for details.

What if I have an issue or question?

Members can contact Harness Support at fisupport@goharness.com or Hawaii State FCU Member Service Call Center at (808) 587-2700. The program dashboard also shows offer progress.

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