man using ITM at Hawaii State FCU branch

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ITMs Add Another Convenient Option to Manage Your Finances

Safe and secure. Quick and convenient. Plus, instant access with a wave of your palm!

What is an ITM?

Our first-in-the-state Interactive Teller Machines (ITMs) offer our members industry-leading technology to make managing finances easier than ever before. ITMs combine the services of a teller with the convenience of an ATM. These intuitive machines allow you to easily access all of your Hawaii State FCU account information in one place, making them ideal to handle all of your basic banking transactions including funds transfers, loan and credit card payments, and more. Deposits and withdrawals have never been easier, as ITMs can accept deposits of up to 200 bills or 50 checks at one time. You can even withdraw mixed denominations!

Palm Vein Technology

Coupled with our state-of-the-art ITMs, our palm vein biometric authentication scanner offers members a highly-secure way to access their accounts. Contrary to popular belief, these palm scanners do not retain an image of your palm or fingerprints, but rather use the unique vein patterns and blood flow in your hand to identify you. The intricate vein patterns in your hand are so unique, that this type of authentication is considered more accurate than using fingerprints and faster than an iris scan.

Best of all, registering for palm vein authentication means you no longer have to fumble through your purse or pockets looking for your identification. Simply visit one of our ITMs, hold your hand over the scanner, and you’re in! Touchless, quick and secure access to your accounts, with just a wave of your palm.

ITMs are available during regular branch hours at these locations:

  • Ewa Beach Branch
  • Hawaii Kai Branch at Safeway
  • Headquarters Branch
  • Kahului Branch
  • Kaimuki Branch
  • Kaneohe Branch
  • Kapahulu Branch at Safeway
  • Kapolei Branch
  • Keʻeaumoku Branch
  • Kihei Branch at Safeway
  • Mililani Mauka Branch
  • Pearlridge Branch
  • Salt Lake Branch
  • Waikele Branch at Safeway

Want to try out an ITM, but don’t know what to do? We always have member representatives at our ITM locations who are ready to answer any questions and assist you with your transactions. Excited about using your palm to access accounts? Visit a branch and talk to a representative to register today.

Offering our members the best in technology and security – it’s just one of the ways that Hawaii State FCU is always right by you.

At Hawaii State FCU, we believe that financial education empowers people to make smarter decisions, resulting in a better financial future. We do this by providing financial tools such as educational blogs, online courses and free webinars on a variety of topics including planning for retirement, debt management and buying a home. Visit our Learning Center for more resources.

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