Our hearts are with everyone affected by the recent, devastating floods. Hawaii State FCU members who have been directly impacted by the floods or government shutdown can visit our Emergency Member Relief Program page for more information on assistance options.

Q: How do I redeem my cash back rewards?

Always Cash Rewards can be redeemed, on-demand, soon as they are available! It’s easy to redeem! Simply log on to Digital Banking, click on “redeem” within your card and choose one of the following methods:

  • Redeem immediately to one of your linked deposit Hawaii State FCU accounts.
  • Redeem for statement credit – generally applied within 3 business days.

If you are having trouble with online access, you may also call in at (808-587-2700) to request assistance with a redemption.

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